Warranty Terms
6-Month Limited Warranty
Technical Support Process
Every Vega’s Gaming PCs custom-built computer includes a 6-month limited warranty beginning on the original purchase date. Each system is carefully assembled and tested before delivery to ensure proper operation, stability, and performance.
If your PC experiences an issue during the warranty period, contact Vega’s Gaming PCs first. Troubleshooting may be performed remotely when possible. If the computer requires physical diagnosis or repair, the PC must be returned to us for inspection and service.
Warranty & Support
How are your builds tested?
Every custom PC is tested before delivery. We check system stability, temperatures, hardware functionality, drivers, and overall performance to help ensure the system is operating properly.
What is included in the warranty?
The warranty includes troubleshooting and service for issues related to the original PC build and its assembly during normal use. If a covered hardware component fails during the 6-month warranty period, we will diagnose the issue and repair or replace the defective component as necessary.
Do you provide technical assistance?
Yes. We can help troubleshoot hardware, drivers, BIOS settings, Windows-related issues, and other problems involving your original PC configuration. Some issues may require the computer to be brought back for diagnosis.
What isn't covered?
The warranty does not cover accidental or physical damage, liquid damage, misuse, unauthorized modifications or repairs, malware/software problems, overclocking-related damage, or damage caused after the PC leaves our possession.